Kazimir — Terms of Service
Last updated: 2026-01-01
Version: 1.0
1. Who we are and how to contact us
Kazimir (the "Platform", "we", "us") is operated by Rao Tech Ltd, a company registered in England and Wales under company number 13457335.
- Email: info@rao-tech-ltd.com
- Website: https://kazimir-carplace.ru
- Mobile application: Kazimir for iOS and Android (the "App")
These Terms of Service (the "Terms") govern your access to and use of the App. They form a legally binding agreement between you and the Operator.
2. Definitions
User - Any natural person who has created an account in the App.
Space Owner - A User who lists a parking space for rent through the App.
Renter - A User who books a parking space through the App.
Parking Space - An individual parking place in a residential complex offered for temporary use.
Booking - A request by a Renter to use a Parking Space for a defined period.
Rental Contract - The contract for the use of a Parking Space, concluded directly between a Space Owner and a Renter.
Balance - An information record in the App showing amounts payable to a Space Owner. It is not a bank account, e-money or a payment account, and it does not accrue interest.
Platform Fee - The Operator's commission for the intermediary service (section 9).
Payment Provider - The licensed third-party payment service that processes card and instant bank transfers.
3. Scope and acceptance
3.1. By creating an account or otherwise using the App you confirm that you have read and accept these Terms and the https://kazimir-carplace.ru/privacy_en.
3.2. If you do not accept these Terms, do not use the App.
3.3. We may make the App available in several languages. The English version of these Terms applies to Users in the European Economic Area and the United Kingdom. Users in the Russian Federation are subject to the Russian-language public offer published at https://kazimir-carplace.ru/oferta.
4. Eligibility
4.1. The App is intended for natural persons of at least 18 years of age who have full legal capacity to enter into contracts.
4.2. The App is not directed at children, and we do not knowingly allow persons under 18 to register.
5. Registration and your account
5.1. Registration is self-service and free of charge. You register with your mobile phone number and confirm it with a one-time code sent by SMS.
5.2. You are responsible for keeping access to the phone number and the device associated with your account. Notify us at info@rao-tech-ltd.com without undue delay if you believe your account has been accessed by someone else.
5.3. You must provide accurate information and keep it up to date.
5.4. One person may hold one account. Accounts may not be transferred or sold.
6. Roles: Space Owner and Renter
6.1. The same User may act as a Space Owner, as a Renter, or as both.
6.2. Space Owner. By listing a Parking Space you warrant that you own it or otherwise have the right to let it out for temporary use, and that letting it does not breach the rules of the building, the management company or any agreement binding on you. You are responsible for the accuracy of the listing (location, dimensions, access instructions, availability).
6.3. Renter. You undertake to use the Parking Space only for parking a vehicle, only for the booked period, and in accordance with the rules of the building and any instructions given by the Space Owner.
7. The Operator's role
7.1. The Operator provides an intermediary information service: it operates a marketplace where Space Owners and Renters find each other and conclude Rental Contracts.
7.2. The Operator is not a party to the Rental Contract, does not own, control, inspect or manage any Parking Space, and does not provide parking, storage, insurance or security services.
7.3. Where the counterparty in a transaction is a consumer rather than a trader, we will indicate this in the App. In that case consumer protection law does not apply to the Rental Contract itself, although your rights against the Operator under these Terms are unaffected.
7.4. The Operator maintains a point of contact for users and authorities at info@rao-tech-ltd.com and operates a notice-and-action mechanism: any User may report an unlawful listing or message through the in-app support chat or by email, and we will assess the report and inform the reporting User of our decision.
8. Bookings and formation of the contract
8.1. A Renter selects a Parking Space, a period and submits a Booking.
8.2. The Space Owner may accept the Booking or propose different terms. A Booking that receives no response within the time indicated in the App is cancelled automatically.
8.3. The Rental Contract between the Space Owner and the Renter is concluded at the moment the Renter's payment for the Booking is successfully completed. The App then makes the access details available to the Renter.
8.4. The Renter's payment link is valid for the period stated in the App (currently 15 minutes). If payment is not completed within that period, the Booking lapses.
9. Prices, payment and the Platform Fee
9.1. Prices for Parking Spaces are set by Space Owners. The total price payable by the Renter, including all fees, is shown in the App before the Booking is confirmed.
9.2. Payment is made by bank card or instant bank transfer through the Payment Provider. The Operator does not receive, store or process your full card details.
9.3. The Operator's Platform Fee is 19.23 % of the amount payable to the Space Owner and is deducted when funds are credited to the Space Owner's Balance. The fee is disclosed to the Space Owner before a Booking is accepted.
9.4. Funds paid by the Renter are held by the Payment Provider until the rental period has ended, after which they are credited to the Space Owner's Balance less the Platform Fee.
10. Your right of withdrawal (consumers in the EU and the UK)
10.1. Where you contract with the Operator as a consumer for its intermediary service, you normally have 14 days to withdraw without giving a reason.
10.2. Important exception. Under Article 16(l) of Directive 2011/83/EU (and the equivalent UK provision), there is no right of withdrawal for contracts for services connected with the provision of parking or the use of a specific space where the contract provides for a specific date or period of performance. Because every Booking is made for a specific date and period, once a Booking is
confirmed and paid for it cannot be withdrawn from under this section. Your cancellation rights are then governed by section 11.
10.3. Nothing in this section limits your statutory rights where a service is not supplied as described.
11. Cancellation and refunds
11.1. Either the Space Owner or the Renter may cancel a Booking at any time before the start of the rental period.
11.2. On cancellation before the start of the rental period, the Renter receives a full refund with no deduction. The refund is issued to the original means of payment; we instruct the Payment Provider within one hour of the cancellation, and the time until the funds appear on your account depends on your bank.
11.3. If a Parking Space turns out to be unavailable or materially different from the listing, contact support through the App. Where the Space Owner is at fault, the Renter receives a full refund.
12. Balance and payouts
12.1. A Space Owner's earnings are recorded in the Balance after the rental period has ended.
12.2. A Space Owner may request a payout of the Balance at any time. Payout requests are processed within one business day; the transfer is made to the bank details provided by the Space Owner.
12.3. The Balance is an information record only (section 2). We do not pay interest on it.
12.4. Dormant balances. If a Balance is not used and no payout is requested for a prolonged period, we will contact you at the details held for your account and offer to pay out the remaining amount. We do not charge dormancy fees and we do not forfeit your Balance.
13. Overstaying and compensation
13.1. A Renter must vacate the Parking Space by the end of the booked period.
13.2. If the Renter overstays, the Renter owes the Space Owner compensation for the additional use and for loss actually caused (for example, a subsequent Booking that could not be honoured). Compensation is calculated on the basis of the rental rate for the Parking Space for each commenced hour of overstay and may not exceed the loss actually suffered.
13.3. We will not charge amounts that exceed the loss actually caused, and you may always ask us to demonstrate how a charge was calculated.
14. Acceptable use
You must not:
- list a Parking Space you have no right to let out;
- provide false information or impersonate another person;
- use the App for any unlawful purpose or in breach of the rules of the
building;
- upload content that is unlawful, offensive or infringes the rights of others;
- attempt to circumvent, disable or interfere with security-related features of
the App;
- collect data about other Users by automated means.
15. Suspension and termination
15.1. We may suspend or terminate access to the App where you materially breach these Terms, where we are required to do so by law, or where necessary to prevent fraud or harm to other Users. We will tell you the reason unless we are legally prevented from doing so, and you may contest the decision by writing to info@rao-tech-ltd.com.
15.2. You may stop using the App at any time.
16. Deleting your account
16.1. You may delete your account at any time in the App: Profile → Delete
account. Deletion is confirmed in a separate dialog.
16.2. On deletion we close your account and delete or anonymise your personal data as escribed in the https://kazimir-carplace.ru/privacy_en, except where we are required by law to retain certain records (for example, transaction and tax records).
16.3. We may decline a deletion request only while you have an active Booking or an unpaid amount outstanding. In that case we will tell you what has to be settled first.
17. Liability
17.1. The Operator is liable for its own failure to provide the intermediary service with reasonable care and skill.
17.2. The Operator is not liable for the performance of the Rental Contract, for the condition, availability, safety or legality of a Parking Space, or for the conduct of Users towards each other.
17.3. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.
17.4. Subject to clause 17.3, our aggregate liability to a User in connection with a Booking is limited to the total amount paid through the App in respect of that Booking.
18. Complaints and dispute resolution
18.1. Please raise any complaint through the in-app support chat or at info@rao-tech-ltd.com. We aim to acknowledge complaints within 5 business days and to respond within 10 business days.
18.2. If we cannot resolve your complaint, you may be able to refer the dispute to an alternative dispute resolution body competent for consumers in your country of residence. This does not affect your right to go to court.
19. Governing law and jurisdiction
19.1. These Terms are governed by the law of England and Wales.
19.2. If you are a consumer, this choice of law does not deprive you of the protection afforded by the mandatory provisions of the law of the country in which you are habitually resident.
19.3. If you are a consumer, you may bring proceedings against us in the courts of the country in which you are resident, and we may bring proceedings against you only in those courts.
20. Changes to these Terms
20.1. We may change these Terms, for example to reflect changes in the App, in our fees or in the law. We will publish the updated version with a new "Last updated" date.
20.2. Where a change materially affects your rights, we will notify you in the App or by other means at least 15 days before it takes effect. If you do not accept the change, you may delete your account before it takes effect.
21. Miscellaneous
21.1. If any provision of these Terms is found to be invalid, the remaining provisions continue in force.
21.2. We may transfer our rights and obligations under these Terms to another organisation, provided this does not reduce your rights. You may not transfer your rights or obligations without our written consent.
21.3. These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Operator concerning the App.